This policy explains how Frazé Bali may collect and use information when you contact us, request a quote, or book a service.
Information we may collect
Depending on your enquiry, this may include your name, contact details, travel dates, flight information, passenger and luggage details, and information you choose to provide about your travel needs.
How information is used
We use information to respond to enquiries, provide quotes, coordinate requested services, communicate service updates, and meet applicable legal obligations.
Sharing
Information may be shared with service providers or partners only where reasonably necessary to coordinate a requested service, or where required by law. We do not intend to sell personal information.
Security and retention
We take reasonable steps to protect personal information and retain it only as long as reasonably necessary for the purposes described or as required by law. No online transmission or storage method can be guaranteed completely secure.
Your choices
You may contact us to ask about personal information we hold or request a correction, subject to applicable law.
Contact
Email info@frazebali.com with privacy questions. This page is a general template and should be reviewed for compliance with applicable Indonesian privacy requirements before publication.